Frequently Asked Questions
Everything you need to know about our fine jewelry and services.
Are your diamonds ethically sourced?
Yes, all our diamonds are 100% conflict-free and sourced from suppliers who adhere to the Kimberley Process to ensure ethical standards.
Do you provide certificates of authenticity?
Absolutely. Every piece of jewelry comes with a detailed certificate of authenticity, and our larger diamonds are certified by independent labs like GIA or IGI.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer insured express shipping options for urgent orders and special occasions.
What is your return and exchange policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied, you can return your unworn item in its original packaging for a full refund or exchange.
Can I resize my ring after purchase?
Yes, we offer one complimentary resizing within the first 60 days of purchase for most standard ring designs.
Do you offer a warranty on your jewelry?
Every purchase is backed by a lifetime manufacturing warranty that covers any defects in materials or workmanship.